Returns & Exchanges
At Silverstein, we want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a 30-day window for returns and exchanges on all unworn, tagged items.
Initiate Your Request
Visit our online portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Print your prepaid shipping label and securely place the items in their original packaging, ensuring all designer tags remain attached.
Ship It Back
Drop off your package at any authorized courier location; our team will track the shipment until it arrives at our warehouse.
Receive Refund or Exchange
Once our quality control team inspects the items, your refund will be processed to the original payment method or your exchange will be shipped within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing