Frequently Asked Questions
Everything you need to know about shopping with Silverstein.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping may take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.
How do I determine my size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
Silverstein accepts all major credit cards, PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, we are committed to ethical fashion. We use organic cotton, recycled polyester, and partner with factories that ensure fair labor practices.
Can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.